Privacy Policy

    Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

    Last updated: December 15, 2024

    1. Information We Collect

    Personal Information

    We collect information you provide directly to us, including:

    • Name, email address, and contact information
    • Company information and job title
    • Account credentials and security information
    • Payment and billing information
    • Employee data you upload to our platform
    • Communications with our support team

    Automatic Information

    We automatically collect certain information when you use our services:

    • Device information and IP address
    • Browser type and operating system
    • Usage patterns and feature interactions
    • Log data and performance metrics
    • Cookies and similar tracking technologies

    2. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Process transactions and send related information
    • Send administrative messages and updates
    • Respond to your comments and questions
    • Develop new features and functionality
    • Analyze usage patterns and optimize performance
    • Detect, prevent, and address security issues
    • Comply with legal obligations

    3. Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

    • Service Providers: With trusted third-party service providers who assist in our operations
    • Legal Requirements: When required by law or to protect our rights and safety
    • Business Transfers: In connection with mergers, acquisitions, or asset sales
    • Consent: With your explicit consent for specific purposes
    • Aggregated Data: Anonymized, aggregated data for research and analytics

    4. Data Security

    We implement comprehensive security measures to protect your information:

    • End-to-end encryption for data in transit and at rest
    • Multi-factor authentication and access controls
    • Regular security audits and penetration testing
    • Employee training on data protection practices
    • Incident response procedures and monitoring

    5. Your Rights and Choices

    You have the following rights regarding your personal information:

    • Access: Request access to your personal information
    • Correction: Update or correct inaccurate information
    • Deletion: Request deletion of your personal information
    • Portability: Receive your data in a portable format
    • Restriction: Limit how we process your information
    • Objection: Object to certain types of processing
    • Withdraw Consent: Withdraw consent for specific purposes

    6. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your experience:

    • Essential Cookies: Required for basic functionality
    • Analytics Cookies: Help us understand usage patterns
    • Preference Cookies: Remember your settings and choices
    • Marketing Cookies: Enable personalized advertising

    You can control cookie preferences through your browser settings or our cookie consent tool.

    7. International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

    8. Data Retention

    We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on the type of information and applicable regulations.

    9. Children's Privacy

    Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

    10. Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

    11. Contact Us

    If you have any questions about this privacy policy or our data practices, please contact us:

    Privacy Policy - How We Protect Your Data | TulipsHRM